USULAN PERBAIKAN MENGGUNAKAN METODE DMAIC GUNA MENGURANGI MANUFACTURE DEFECT RATE (MDR) PADA PRODUKSI SWITCHGEAR LOW VOLTAGE DI PERUSAHAAN MANUFACTURE ENERGY

RAFI, SYACH ALI (2022) USULAN PERBAIKAN MENGGUNAKAN METODE DMAIC GUNA MENGURANGI MANUFACTURE DEFECT RATE (MDR) PADA PRODUKSI SWITCHGEAR LOW VOLTAGE DI PERUSAHAAN MANUFACTURE ENERGY. S1 thesis, Universitas Mercu Buana Bekasi.

Abstract

ABSTRAK Penelitian ini dilatarbelakangi oleh semakin pesatnya persaingan pada perusahaan energy nan mengutamakan kualitas demi menjaga keselamatan dan kepuasan costumer. Tujuan penelitian di perusahaan Manufacture energy ialah meningkatkan kualitas dan mengurangi Manufacture Defect Rate pada produksi switchgear low voltage nan terjadi pada proses produksi busbar assembly, tahun 2021 hanya 3 (tiga) bulan nan dapat memenuhi standar perusahaan ialah 3,665 dan rata-rata defect rate nan ada adalah 3,448. Metode nan digunakan adalah DMAIC guna mengidentifikasi aspek penyebab abnormal pada proses produksi dan upaya meningkatkan level sigma. Hasil dari penelitian metode DMAIC maka ditemukan defect rate tertinggi pada defect busbar treatment, dibuatlah usulan perbaikan yaitu pada aspek manusia dengan kampanye “Think like costumer & Act like costumer”, pengecekan coating thickness, weekly preventive maintenance dan auto control. Kesimpulan dalam penelitian ini adalah dengan menerapkan usulan perbaikan yang diajukan dan melakukan control dengan baik maka diharapkan dapat mengurangi Manufacture Defect Rate pada produksi Switchgear Low Voltage. Kata kunci : Level sigma, Manufacture Defect Rate, DMAIC, Usulan perbaikan ABSTRACT This research is motivated by the increasingly rapid competition in energy companies that prioritize quality in order to maintain customer safety and satisfaction. The purpose of research at Manufacturing energy companies is to improve quality and reduce Manufacturing Defect Rates in low voltage switchgear production that occurs in the busbar assembly production process, in 2021 only 3 (three) months can meet company standards, namely 3,665 and the existing average defect rate is 3,448. The method used is DMAIC to identify the factors causing defects in the production process and efforts to increase the level of sigma. The results of the DMAIC method research found the highest defect rate in the busbar treatment defect, a proposed improvement was made on the human factor with the "Think like customer & Act like customer" campaign, coating thickness checking, weekly preventive maintenance and auto control. The conclusion in this study is that by implementing the proposed improvement and controlling it properly, it is expected to reduce the Manufacturing Defect Rate in the production of Low Voltage Switchgear. Key words : Level sigma, Manufacture Defect Rate, DMAIC, Improvement

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